Delivery

DELIVERY

Our posters, canvas prints and framed mini prints are despatched for us by Lemonpath from our warehouse space in Leicestershire.  Posters are despatched rolled in acid free tissue paper and packed in a postal tube.  All other items are despatched in specially made boxes.  

Packing and delivery of orders for Limited Edition Prints, is handled on our behalf by our framers, Venture, in Crewe. 


Our unframed Limited edition prints are presented mounted and acetate wrapped with a Certificate of Authenticity placed on the reverse and are packed and despatched flat. Framed limited edition prints are despatched in foam packed boxes. All orders are despatched by a trackable courier service.

Open edition items such as cards, posters and canvas prints are usually despatched within 5 working days.  Unframed limited edition prints are usually available to be dispatched within 10 working days but orders for framed prints may take up to 28 days to process. You will be kept advised of progress with the completion of your order and advised of the delivery date once it has been scheduled.

If you require a Fast-Track service, please contact us with the details of your requirements and we will see whether we can arrange an Express service for you.  There would be an additional charge for an Express service of between 25%-50% of the value of your order.

Orders being exported out of the European Union are free of VAT (UK Sales Tax). Click HERE for information on export orders.

DELIVERY CHARGES

All orders are subject to delivery or shipping charges with the exception of gift vouchers. Delivery charges are calculated on the basis of the weight of the product being despatched and wherever possible, we have subsidised these costs as much as we can. If you have any queries about your delivery or shipping charges, please call us on 020 3219 5710 before placing your order or email us at: sales@heartbreakpublishing.com.